Hello and Welcome to my Shop
Below you will find helpful information regarding purchases through my shop. If you would like to discover more about me and my art check out my FAQ page.
All purchases are conducted through Paypal, however, you do not NEED a Paypal account to check out! Paypal has two options for check out.
Option 1: Pay with Paypal. This requires you to have a Paypal account, and to login.
Option 2: You can use their direct check out with your credit card. They currently accept all four major credit cards; Visa, Master Card, American Express, and Discover Card. With this option you do not need to login into Paypal or have an account with them.
Gift Certificates: Select the USE COUPON VOUCHER on the initial checkout page then enter the code number on the front of the gift certificate into the gift voucher pop-up message box. Payment and/or gift certificate amounts will be adjusted accordingly.
Sorry, I do not accept checks or money orders.
A 5% sales tax will be charged to your order during check out.
Rest assured your information is well protected. Any personal information you provide is only to be used for the services requested. If you have subscribed to my newsletter and would like to unsubscribe this can easily be done by clicking on the “unsubscribe” link at the bottom of any newsletter.
All artwork is very carefully and securely packaged upon confirmation of payment. It’s then mailed to its new home, usually within two business days, using USPS First Class or Priority Mail depending on the purchase. Once your order has been shipped, you will be notified via e-mail.
Estimated delivery time is 5-7 days. However, delays are possible but seldom. Please allow up to three weeks for delivery.
Estimated delivery time is 2-4 weeks. Australia residentscan even experience an addition 1-2 weeks for delivery.
Returns and Exchanges
Returns: Your satisfaction is very important to me! If for any reason you are not happy with your purchase please contact me to initiate a return. All paintings and prints must be returned within 30 days of placing your order for the price of the return shipping. I ask that you kindly return them in the same condition they are received, and all framed art must be returned in the same air safe box they were shipped in. I will then gladly reimburse you your money.
Exchanges: I will gladly replace your order within 30 days from purchase for an item of your choice with equal value or a gift certificate equal to your purchase price for the price of the return shipping.
Damages: If your package is damaged upon arrival you must contact me within 7 days of receiving your purchase to initiate a return or and exchange. Once I receive the damaged art, a refund or an exchange will be sent out.
All purchases at art shows are final.
If you have any questions please contact me at: firstname.lastname@example.org. I’m always here to help. 🙂
*Please note that my frames are made with real wood and are full of character and personality. The natural character of the wood is the intended appearance.
If for any reason you would like to contact me regarding my art, I would be happy to chat. Kindly write to me at: artist@TracyLizotteStudios.com.
Thank you for visiting Tracy Lizotte Studios
I hope my art has inspired a smile or two!